We believe in keeping the customers happy. Our consistent endeavor is to achieve customer delight by enhancing the productivity of investors & traders we serve. Bull Gain tries to maintain extreme quality and support in all services. The following procedure shall be followed for registering your complaint with us.

Step 1

All the clients having complaint regarding any support or issue with delivery of services, shall contract to his / her concern person (RO). All Clients’ need to follow these step to solve his / her issue arise. If not get proper solution, feel free to follow next step.

Step 2

Client's having complaint regarding any service or otherwise shall write a mail at bullgain24@gmail.com or whatsapp us at 9597455960. To ensure timely recording and recognition of the grievance, the respective department shall revert within 48 hours w.r.t redresser of such complaint.

Step 3

If the client still wants to escalate the complaint, he / she can write a mail at bullgain24@gmail.com, Directors being the highest authority would be able to resolve the redresser in 72 Hours.

Note:

Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.